But just being on social media isn’t enough to get followers, much less turn these followers into customers. The key lies in how well you engage your audience, which is where great, punchy social media copy comes in.
#1: Encourage Your Audience to Join the Conversation
In the early days of social media, many businesses seeking to engage their audiences on Facebook and Twitter were slow to catch up on the fact that these platforms weren’t just about self promotion or advertising. Social media is about being social, which requires moving from one way to two way communication.
One way to encourage conversation with your followers on your social media channels is to write social media copy asking them questions or gamifying their responses. Examples include:
- Tell us your ideas
- Sound off in the comments and tell us what you think
- What are you looking forward to/excited about?
In the example below, Nutella does this by asking its Facebook followers to guess which item comes next in the video of a breakfast routine.
#2: Elevate Images with Emotional Social Media Copy
Sometimes, less is more when writing social media copy for social media. Take Instagram for example, where the average user spends 21 minutes each day scrolling through photos and videos. On such a visual driven platform, brevity is the name of the game. Use your captions to elevate your images and videos by conveying a message that evokes emotions.
For example, Barked’s Instagram post below shows a photo of puppies, which, in the grand scheme of things, isn't special - thousands of dog photos are shared on the app every day. But in this case, it's the punchy copy pushing the reader to stop and think.
#3: Leverage the Desire to Learn
Professional social networks like LinkedIn lean more towards content delivery and consumption, with 94% of B2B marketers using the platform as a content distribution channel. Furthermore, 45% of the people reading this content hold upper level positions.
These are people who constantly want to learn about industry news and updates, so your social media copy should seek to fulfill this need accordingly, by doing the following:
- Sharing industry news
- Sharing quotes from industry leaders/influencers
- Sharing industry statistics
In this example, Deloitte had posted a link to an article written by Deloitte Global CEO Punit Renjen, giving followers of the company’s LinkedIn page a strong reason to read it.
#4: Write Copy that Leverages FOMO
The fear of missing out is a powerful motivator that fuels many of our social media behaviours. A survey by MyLife.com shows that 56% of social media users are afraid to be away from social networks because they might miss out on events, news, and important status updates.
And unsurprisingly, FOMO can also be a great way for your social media copy to grab people’s attention, especially if it uses the following elements:
- Exclusivity - Copy reflecting exclusive access or first “dibs” on an offering.
- Urgency - Copy communicating an offering available for a limited time only.
- Scarcity - Copy communicating limited availability on an offering.
In the example below, JetBlue creates a sense of urgency by tweeting that a flash sale on fares is available for a limited time only. Paired with an image showing the lowest possible fare available, the tweet communicates everything customers need to know about the offering.